We’ve transformed our approach by implementing category management when reviewing potential range and vendor opportunities. Market data plays an important part in this. By understanding market information and overlaying this with channel needs, it has enabled us to form partnerships with market-leading and ‘up and coming’ brands.
Our approach has been to avoid proliferation, choosing partners with a goal of nurturing and growing the brands responsibly, notably within the online space, where pricing and brand reputation has to be protected. It is this point of difference that has propelled the company’s reputation and enabled customer and brand loyalty to grow.
We offer a range of market-leading and upcoming brands alongside recovered graded products to ensure your retail offering is always on-trend, and as sustainable and ethical as possible.
We’ve transformed our approach by implementing category management when reviewing potential range and vendor opportunities. Market data plays an important part in this. By understanding market information and overlaying this with channel needs, it has enabled us to form partnerships with market-leading and ‘up and coming’ brands.
Our approach has been to avoid proliferation, choosing partners with a goal of nurturing and growing the brands responsibly, notably within the online space, where pricing and brand reputation has to be protected. It is this point of difference that has propelled the company’s reputation and enabled customer and brand loyalty to grow.
We offer a range of market-leading and upcoming brands alongside recovered graded products to ensure your retail offering is always on-trend, and as sustainable and ethical as possible.
It is vital that we make our customers lives as simple as possible; a single point of contact is key to providing consistency and continuity, all key customer accounts are serviced by a dedicated Account Managers.
With bilingual staff based both in the office and in the field, the ability to build relationships without any language barriers has paid dividends, and enables us to stay one step ahead of the competition.
Genuine Solutions’ dedicated Account Managers support customers by providing detailed product information on the latest products, informing them about our latest offers, availability and daily pricing.
Our team are put through regular training in product compatibility and product specifications. This allows them to provide customers with the correct information required to help them decide on which products are the best suited for their needs.
It is vital that we make our customers lives as simple as possible; a single point of contact is key to providing consistency and continuity, all key customer accounts are serviced by a dedicated Account Managers.
With bilingual staff based both in the office and in the field, the ability to build relationships without any language barriers has paid dividends, and enables us to stay one step ahead of the competition.
Genuine Solutions’ dedicated Account Managers support customers by providing detailed product information on the latest products, informing them about our latest offers, availability and daily pricing.
Our team are put through regular training in product compatibility and product specifications. This allows them to provide customers with the correct information required to help them decide on which products are the best suited for their needs.
Since 2005, we have built a robust reseller network that extends to all corners of the world. With over 1200 customers in 51 countries, we cover a wide range of channels that enable us to keep up to date with current trends and demands. This marketplace and network enables us to give the best value to our clients.
We recognise the money, hard work and effort that brands put into marketing their products and the importance they place upon protecting both their brand and pricing. We can discretely place products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. Our extensive network of resellers allows us to place high volumes on the marketplace without eroding value.
Since 2005, we have built a robust reseller network that extends to all corners of the world. With over 1200 customers in 51 countries, we cover a wide range of channels that enable us to keep up to date with current trends and demands. This marketplace and network enables us to give the best value to our clients.
We recognise the money, hard work and effort that brands put into marketing their products and the importance they place upon protecting both their brand and pricing. We can discretely place products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. Our extensive network of resellers allows us to place high volumes on the marketplace without eroding value.
Graded products are products of a workable condition and with only cosmetic imperfections. By offering graded stock to customers, the objective is achieved of reducing waste and offering varied solutions for customer channels.
The process of grading involves rigorous testing and manual checking to ensure that product consistency is delivered at all time to customers. Our staff are put through thorough training with clear guidelines as to what products should look like cosmetically.
From brand new returned products through to Grade C; detail to the finest minutia is implemented to deliver high standards; even looking at how battery contact points should look.
Graded products are products of a workable condition and with only cosmetic imperfections. By offering graded stock to customers, the objective is achieved of reducing waste and offering varied solutions for customer channels.
The process of grading involves rigorous testing and manual checking to ensure that product consistency is delivered at all time to customers. Our staff are put through thorough training with clear guidelines as to what products should look like cosmetically.
From brand new returned products through to Grade C; detail to the finest minutia is implemented to deliver high standards; even looking at how battery contact points should look.