Recovery + Recycling Services

Offering customers a wide range of multi award-winning recycling and recovery solutions, stopping unwanted electronic accessories and devices from being destroyed and going to waste.
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Recovery + Recycling Services

Offering customers a wide range of multi award-winning recycling and recovery solutions, stopping unwanted electronic accessories and devices from being destroyed and going to waste.
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the three r’s – Recover, Relove + Recycle

These are the foundations of our full circular solution enabling is to recovery and distribution mobile accessories and smart devices.
Recovery
Recover

We eliminate waste associated with technology products by recovering accessories and devices. Helping our clients protect their brand and support their sustainability policies.

We provide our clients with solutions that maximise value recovered from various channels and avoid tonnes of waste going to landfill. We promise brand protection, compliance and help support their sustainability.

Relove
Relove

Our processes are designed to strive for 100% reuse and zero landfill.

All products received at Genuine Solutions are segregated, catalogued, graded and tested, determining how and where each product should be placed for re sale.  Enabling us to achieve the best value and confidence to our clients that the final product destination is ethical and safe.

Recycle
Recycle

Environmental compliance is at the heart of everything we do. If products cannot be recycled, we extract and recover many components as possible for reuse.

We also offer recycling, reprocessing and redistribution services to organisations that need to effectively deal with old, damaged and waste products. We understand transparency is important and can provide evidence to verify our processes.

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device + parts harvesting

Our newly developed innovations for part harvesting very much support our vision of recovery and reuse and goes much deeper than the industry standard trade-in programs. Whilst we applaud the good work of these schemes, we bring life to products that companies had previously written off and scrapped.

Using harvested genuine parts, we can rework mobiles previously deemed BER (Beyond Economical Repair) into fully functional units. By being reworked rather than auctioned off as scrap, it helps reduce the significant gap between book value and write-down value, potentially saving our clients, millions!

These innovations have driven an increase in recycling uptake, across a number of our clients, improving their overall recovery (the best form of recycling) from 16% to 82%, a huge increase and a significant step in reducing e-waste.

  • FMIP / KNOX locked devices legitimately received are harvested for key components such as LCDs, cameras, flexes etc.
  • All motherboards environmentally recycled with full audit trial by IMEI so personal data cannot be extracted.
Parts Harvesting
Parts Harvesting

device + parts harvesting

Our newly developed innovations for part harvesting very much support our vision of recovery and reuse and goes much deeper than the industry standard trade-in programs. Whilst we applaud the good work of these schemes, we bring life to products that companies had previously written off and scrapped.

Using harvested genuine parts, we can rework mobiles previously deemed BER (Beyond Economical Repair) into fully functional units. By being reworked rather than auctioned off as scrap, it helps reduce the significant gap between book value and write-down value, potentially saving our clients, millions!

These innovations have driven an increase in recycling uptake, across a number of our clients, improving their overall recovery (the best form of recycling) from 16% to 82%, a huge increase and a significant step in reducing e-waste.

  • FMIP / KNOX locked devices legitimately received are harvested for key components such as LCDs, cameras, flexes etc.
  • All motherboards environmentally recycled with full audit trial by IMEI so personal data cannot be extracted.
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Asset + Device Recovery

Asset + device recovery

With a proven track record in accessory recovery, our clients requested that we recovered their devices too. We now specialise in damaged and end of life devices.

We extend the device lifetime, so they can be placed where they are needed most, in developing markets or closer to home. The ever-increasing digital divide means that it is important to give as many people as possible, access to up-to-date technology but at a much lower entry price.

Using state of the art technology and software, we are able to data wipe products to ensure that personal or business data is not leaked.  If this is not possible, we will harvest the parts from that device ready to be re-used, before recycling what is left. We provide safe and compliant recovery solutions for businesses and recognise the need to protect their IP and adhere to GDPR regulations.

We’ve already extended the life of 1.2m devices and counting!

Asset + Device Recovery

Asset + device recovery

With a proven track record in accessory recovery, our clients requested that we recovered their devices too. We now specialise in damaged and end of life devices.

We extend the device lifetime, so they can be placed where they are needed most, in developing markets or closer to home. The ever-increasing digital divide means that it is important to give as many people as possible, access to up-to-date technology but at a much lower entry price.

Using state of the art technology and software, we are able to data wipe products to ensure that personal or business data is not leaked.  If this is not possible, we will harvest the parts from that device ready to be re-used, before recycling what is left. We provide safe and compliant recovery solutions for businesses and recognise the need to protect their IP and adhere to GDPR regulations.

We’ve already extended the life of 1.2m devices and counting!

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accessory recovery

Retail Returns / Re-Call

We are able to recover, receipt and process accessories in an effective and efficient way, providing cost effective solutions to the traditional 3PL provider. As experts, we have screening protocols in place and are able to utilise our scale of economy to offer more cost-effective solutions.

EOL / Discontinued Products

We recognise the money, hard work and effort that brands put into marketing their products and the importance they place upon protecting both their brand and pricing. We are able to discretely pace products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. We provide our services to a number of retailers and global manufacturers and have recovered millions of units to date.

De-Kit / De-Trash

We are able to offer a variety of recovery solutions, including decanting from boxes directly to recovering used accessories. We are the leading experts in our field, and have managed over 20 million units of products in this category to date and provide our services to a number of global Mobile Network Operators and Manufacturers.

Accessory Recovery
Accessory Recovery

Accessory recovery

Retail Returns / Re-Call

We are able to recover, receipt and process accessories in an effective and efficient way, providing cost effective solutions to the traditional 3PL provider. As experts, we have screening protocols in place and are able to utilise our scale of economy to offer more cost-effective solutions.

EOL / Discontinued Products

We recognise the money, hard work and effort that brands put into marketing their products and the importance they place upon protecting both their brand and pricing. We are able to discretely pace products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. We provide our services to a number of retailers and global manufacturers and have recovered millions of units to date.

De-Kit / De-Trash

We are able to offer a variety of recovery solutions, including decanting from boxes directly to recovering used accessories. We are the leading experts in our field, and have managed over 20 million units of products in this category to date and provide our services to a number of global Mobile Network Operators and Manufacturers.

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Grading

receipt + grading solutions

We provide fully managed services for the receipt and grading of devices on behalf of clients within agreed SLAs.

Rigorous testing in grading and manual checking ensures product consistency is delivered at all times. Each device is cleansed, tested and graded following the business rules agreed between the client and us.

Our expert technicians go through comprehensive training with clear guidelines as to what products should look like cosmetically. From brand new returned products to Grade C, attention to detail and quality checks are implemented to maintain high standards.

The expertise we have built within our teams over many years, enable us to perform these tasks consistently and reliably. This ensures grading interpretation does not become diluted or compromised and thus protecting our client’s brand.

We ensure provide quality products and services to our customers always.

Grading

receipt + grading solutions

We provide fully managed services for the receipt and grading of devices on behalf of clients within agreed SLAs.

Rigorous testing in grading and manual checking ensures product consistency is delivered at all times. Each device is cleansed, tested and graded following the business rules agreed between the client and us.

Our expert technicians go through comprehensive training with clear guidelines as to what products should look like cosmetically. From brand new returned products to Grade C, attention to detail and quality checks are implemented to maintain high standards.

The expertise we have built within our teams over many years, enable us to perform these tasks consistently and reliably. This ensures grading interpretation does not become diluted or compromised and thus protecting our client’s brand.

We ensure provide quality products and services to our customers always.

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WEEE recovery

Genuine Solutions are accredited and certified to manage e-waste, meaning that we’re able to provide compliant recovery solutions for the safe recovery of WEEE.

We are one of the most accredited companies for recycling and waste management for technology, as well as being one of a very small number of organisations within the mobile industry to hold the status of being a fully certified Waste Management Facility. This allows us to provide a complete audit trail from collection, through to the breakdown of raw materials.

Being able to generate WEEE evidence and certified reports for customer PCS schemes enables us to provide customers with the appropriate evidence notes to satisfy WEEE and CSR requirements, this allows us to be completely transparent with our customers and has led to Genuine Solutions being the preferred recovery partner for a number of global network operators and insurance providers.

WEEE Recovery
WEEE Recovery

WEEE recovery

Genuine Solutions are accredited and certified to manage e-waste, meaning that we’re able to provide compliant recovery solutions for the safe recovery of WEEE.

We are one of the most accredited companies for recycling and waste management for technology, as well as being one of a very small number of organisations within the mobile industry to hold the status of being a fully certified Waste Management Facility. This allows us to provide a complete audit trail from collection, through to the breakdown of raw materials.

Being able to generate WEEE evidence and certified reports for customer PCS schemes enables us to provide customers with the appropriate evidence notes to satisfy WEEE and CSR requirements, this allows us to be completely transparent with our customers and has led to Genuine Solutions being the preferred recovery partner for a number of global network operators and insurance providers.

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BER

beyond economical repair (BER) recovery

Utilising our AATF (Approved Authorised Treatment Facility) accreditation and licences, we can provide compliant solutions to enhance the recovery rate and value of previously consider BER units.

By using genuine original parts, we can recover BER devices giving them a new lease of life. Cost effective repairs help greater value as a working unit opposed to non-working or scrap.

BER

receipt + grading solutions

Utilising our AATF (Approved Authorised Treatment Facility) accreditation and licences, we can provide compliant solutions to enhance the recovery rate and value of previously consider BER units.

By using genuine original parts, we can recover BER devices giving them a new lease of life. Cost effective repairs help greater value as a working unit opposed to non-working or scrap.

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want to find out more information?

If you would like to find out more information about our recovery and recycling services, contact us and we will be more than happy to discuss this with you in further detail.
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