what makes us different

Genuine Solutions challenges the status quo of the mobile tech industry by offering a smarter, safer, more sustainable way of recovering and purchasing smart devices and accessories.
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pioneers of a truly sustainable circular solution

Let’s talk BIG numbers!! We've recovered and distributed over 88 million mobile devices and accessories to date, preventing 9,000 tonnes of unwanted electrical waste ending up in landfill - this is the equivalent to 711 double decker buses!

We are industry pioneers, being the first to introduce recovered products to the mainstream market to be reused and reloved. Our aim is to transform the industry by offering a truly sustainable circular economy solution, through the recovery and distribution of mobile technology – helping you make more sustainable and ethical choices.

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pioneers of a truly sustainable circular solution

Let’s talk BIG numbers!! We've recovered and distributed over 88 million mobile devices and accessories to date, preventing 9,000 tonnes of unwanted electrical waste ending up in landfill - this is the equivalent to 711 double decker buses!

We are industry pioneers, being the first to introduce recovered products to the mainstream market to be reused and reloved. Our aim is to transform the industry by offering a truly sustainable circular economy solution, through the recovery and distribution of mobile technology – helping you make more sustainable and ethical choices.

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Striving for a smarter way from day one

Back in 2005 a group of like-minded individuals came together to reimagine the mobile industry and to create a more sustainable way of making technology work for people and the planet.

After launching a successful distribution business, we developed the recovery business and disrupted the marketplace by giving original tech manufacturers the choice of using recovered products.

Fast forwards to today and Genuine Solutions has become one of the most dynamic technology companies in the industry, bound by one common purpose – to save the planet by vastly reducing the volume of electronic waste.

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smarter

Striving for a smarter way from day one

Back in 2005 a group of like-minded individuals came together to reimagine the mobile industry and to create a more sustainable way of making technology work for people and the planet.

After launching a successful distribution business, we developed the recovery business and disrupted the marketplace by giving original tech manufacturers the choice of using recovered products.

Fast forwards to today and Genuine Solutions has become one of the most dynamic technology companies in the industry, bound by one common purpose – to save the planet by vastly reducing the volume of electronic waste.

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different

what makes us so different?

What makes our approach effective is our ability to redistribute recovered devices across an international market of over 1,300 customers across 51 countries.

Products that might not be suitable for one market can be reused in another. This generates revenue for our customers and ‘closes the loop’, so that every product is fully recycled.

The services and solutions we provide are designed to ensure that you can rely on us for the long term. Whether it’s our accreditations, licenses, industry recognition or partner testimonials, we are committed to being the industry leaders in technology recovery and recycling.

different

what makes genuine solutions different?

What makes our approach effective is our ability to redistribute recovered devices across an international market of over 1,300 customers across 51 countries.

Products that might not be suitable for one market can be reused in another. This generates revenue for our customers and ‘closes the loop’, so that every product is fully recycled.

The services and solutions we provide are designed to ensure that you can rely on us for the long term. Whether it’s our accreditations, licenses, industry recognition or partner testimonials, we are committed to being the industry leaders in technology recovery and recycling.

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THE POWER OF THE CIRCULAR ECONOMy

Nature operates on an amazing continuous cycle of use and re-use: everything in it feeds and replenishes itself throughout and beyond its own lifespan. Sadly, humans aren’t as good at making use of products, and our linear economy makes it all too easy to dispose of things.

Businesses make something, we use it, then we dispose of it. Imagine if all businesses worked to a circular model, where things manufactured and used today become the resources of tomorrow?

Reversing a products destiny and elongating its lifetime and becoming useful once again.

We believe in the power of the circular economy – which is why we specialise in keeping technology alive for longer and work similar organisations to create a smarter way of enjoying technology that benefits planet Earth.

circular-economy
circular-economy

THE POWER OF THE CIRCULAR ECONOMy

Nature operates on an amazing continuous cycle of use and re-use: everything in it feeds and replenishes itself throughout and beyond its own lifespan. Sadly, humans aren’t as good at making use of products, and our linear economy makes it all too easy to dispose of things.

Businesses make something, we use it, then we dispose of it. Imagine if all businesses worked to a circular model, where things manufactured and used today become the resources of tomorrow?

Reversing a products destiny and elongating its lifetime and becoming useful once again.

We believe in the power of the circular economy – which is why we specialise in keeping technology alive for longer and work similar organisations to create a smarter way of enjoying technology that benefits planet Earth.

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Together we can reduce the impact technology has on the planet

We make it easier for you to recover or purchase mobile devices and accessories through our multi award-winning services.
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recycle

responsible recycling

We believe that the best form of recycling is reuse. Over 96% of all products processed by us are recovered, avoiding unnecessary waste from landfill. We are always focused on reducing the impact technology waste has on planet earth.

When it comes to sourcing product, we choose to work with as many fair-trade companies as we can. We also offer recycling, reprocessing and redistribution services to large companies who need to effectively deal with old, damaged and waste product lines.

But it is not just the recovery rate, which is important, but the ways we recover too.  For those products that are unable to be recovered, we ensure we harvest as many components from them as possible, so they can be reused in the recovery of other mobile devices and accessories.

Although our business predominately recovers and reuses mobile technology products, we also have experience in working with plenty of other devices too! Over the years we have provided full recovery, reuse and recycle services for hard drives, PC’s, tablets and set-top boxes.

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recycle

responsible recycling

We believe that the best form of recycling is reuse. Over 96% of all products processed by us are recovered, avoiding unnecessary waste from landfill. We are always focused on reducing the impact technology waste has on planet earth.

When it comes to sourcing product, we choose to work with as many fair-trade companies as we can. We also offer recycling, reprocessing and redistribution services to large companies who need to effectively deal with old, damaged and waste product lines.

But it is not just the recovery rate, which is important, but the ways we recover too.  For those products that are unable to be recovered, we ensure we harvest as many components from them as possible, so they can be reused in the recovery of other mobile devices and accessories.

Although our business predominately recovers and reuses mobile technology products, we also have experience in working with plenty of other devices too! Over the years we have provided full recovery, reuse and recycle services for hard drives, PC’s, tablets and set-top boxes.

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quality assurance

Quality is at the heart of everything we do, from products to services, we pride ourselves on this.

Our quality assurance is underpinned by the framework of ISO, providing a consistent and sustainable approach to governance.

We have a dedicated Quality Control Department who are trained and skilled in processes that ensure all products we distribute are fully compliant.

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quality assurance

Quality is at the heart of everything we do, from products to services, we pride ourselves on this.

Our quality assurance is underpinned by the framework of ISO, providing a consistent and sustainable approach to governance.

We have a dedicated Quality Control Department who are trained and skilled in processes that ensure all products we distribute are fully compliant.

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reporting

transparent reporting

Trust is of paramount importance to us because it builds sustainable relationships. We believe that it is important to have transparent reporting mechanisms in place that enable us to demonstrate our commitment to providing ethical sustainability.

As one of the most accredited companies for recycling and waste management for technology, we can provide customers with a complete audit trail – from collection through to breakdown of raw materials.

We are also able to provide the appropriate evidence notes to satisfy WEEE and CSR requirements.

We work with organisations such as the Environment Agency and EMAS to ensure we are fully accredited, regularly audited and working within the required legislative controls.

reporting

transparent reporting

Trust is of paramount importance to us because it builds sustainable relationships. We believe that it is important to have transparent reporting mechanisms in place that enable us to demonstrate our commitment to providing ethical sustainability.

As one of the most accredited companies for recycling and waste management for technology, we can provide customers with a complete audit trail – from collection through to breakdown of raw materials.

We are also able to provide the appropriate evidence notes to satisfy WEEE and CSR requirements.

We work with organisations such as the Environment Agency and EMAS to ensure we are fully accredited, regularly audited and working within the required legislative controls.

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product experts

We are experts who understand the importance of providing our customers and partners with the rights services and products for them to achieve successful outcomes.

In an industry where technology is ever evolving, it is important that we evolve our team in tandem. We continuously invest money, time and energy in developing and honing their skills. We provide extensive product training, giving them a greater knowledge and understanding of the product portfolio we offer to our customers.  We help our customers resolve and overcome stock problems by utilising this expertise.

We specialise in both technology devices and accessories.  Whether it is 14-day returns, obsolete stock, or stock that cannot be returned for credit from the manufacturer, we can help return value. We will test, grade and categorise stock then manage the sell-out using our established reseller channels.

experts
experts

product experts

We are experts who understand the importance of providing our customers and partners with the rights services and products for them to achieve successful outcomes.

In an industry where technology is ever evolving, it is important that we evolve our team in tandem. We continuously invest money, time and energy in developing and honing their skills. We provide extensive product training, giving them a greater knowledge and understanding of the product portfolio we offer to our customers.  We help our customers resolve and overcome stock problems by utilising this expertise.

We specialise in both technology devices and accessories.  Whether it is 14-day returns, obsolete stock, or stock that cannot be returned for credit from the manufacturer, we can help return value. We will test, grade and categorise stock then manage the sell-out using our established reseller channels.

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reseller-network

reseller network

We have been working with a robust extensive global network of resellers since 2005. Access to this ready-made marketplace enables us to give the best value for all our 1,300 customers and we could do this for you too!

We recognise the hard work and effort that brands make on marketing their products and the importance they place upon protecting both their brand and pricing. We can discretely place products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. Our extensive network of resellers allows us to place high volumes on the marketplace without eroding value.

reseller-network

reseller network

We have been working with a robust extensive global network of resellers since 2005. Access to this ready-made marketplace enables us to give the best value for all our 1,300 customers and we could do this for you too!

We recognise the hard work and effort that brands make on marketing their products and the importance they place upon protecting both their brand and pricing. We can discretely place products back into the market utilising our established routes to market in a way that doesn’t jeopardise the relationships manufacturers have often spent years making with their distribution network. Our extensive network of resellers allows us to place high volumes on the marketplace without eroding value.

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Multi-Award Winning recovery + distribution

Awards provide more than a good news story; they underpin our credibility in our field.  They provide evidence and demonstrate our abilities and capabilities. We have been proud to win many awards and accolades in recognition of our services and achievements.

Over the years we have received recognition for both our recovery and distribution services, as well as for the work we do for our people and the community. We stand out in our field, and for five consecutive years we have been awarded ‘Best Distributor’ of the year at the prestigious Mobile News Awards.

awards
awards

Multi-Award Winning recovery + distribution

Awards provide more than a good news story; they underpin our credibility in our field.  They provide evidence and demonstrate our abilities and capabilities. We have been proud to win many awards and accolades in recognition of our services and achievements.

Over the years we have received recognition for both our recovery and distribution services, as well as for the work we do for our people and the community. We stand out in our field, and for five consecutive years we have been awarded ‘Best Distributor’ of the year at the prestigious Mobile News Awards.

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want to find out more information?

If you would like to find out more information on our recovery and recycling services, feel free to contact us and we will be more than happy to discuss this with you in further detail.
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